About this product
Cross-sectional board view
Video of the product
(335 x 77 x 14 cm)
Product guides and documents
Video of valve operation (push down version)
Customer questions and answers
A: Check the threaded connection of the pump hose where the hose connects to the pump handle. Make sure the connection is screwed on properly and is not cross-threaded. Inspect for any holes in the pump hose.
If holes or cracks are found, call toll-free: 1-800-900-9253 or contact us via email at: firstname.lastname@example.org for a replacement hose.
A: The pump has the option to be a one-way pump and inflate the board on just the down stroke of pumping. This method requires less effort. To switch from "Dual action" pump to "Single action" pump you can open and remove the switch tap on the top of the pump cylinder. Note the marking on the pump cylinder showing the different pump modes.
A: The valve has two positions. The first is two-way which is for deflation only. The second is one-way which is for inflation only. To switch between positions just push the center of the valve stem down once. To switch again, push the center of the valve stem once more.
A: Push the center of the valve stem once to switch the valve from two-way to one-way position. This makes it so that the air goes in and stays in.
A: Push the valve stem once to switch the valve position to two-way and air will come out.
A: Deflate the board by switching the valve position from one-way to two-way. Roll the board from nose to tail to force all of the air. Be sure to replace the valve cover before storing.
A: The paddle can be adjusted 15 inches.
Q: What is the height range for the person(s) using the adjustable paddle?
A: Users between 4 feet 6 inches and 6 feet 5 inches.
A: Purchase a new paddle or contact us for a replacement.
(Call toll-free: 1-800-900-9253 or contact us via email at: email@example.com) .
A: Bumping into/scraping over rocks will not typically damage an inflatable board, however continuous scraping, over time, could lead to degradation and potential damage.
A: The board is suitable for flat water river use and with the proper training/knowledge is suitable for moderate whitewater. Users should never attempt paddling in swift moving water without proper instruction from a certified professional.
A: Yes, most airlines will allow you to check your inflatable paddleboard. Make sure to check with the airline before flying.
A: Yes, you can as long as it is securely attached with strong enough rope or cam straps to approved vehicle car racks. Make sure the pressure of the board is at least 12 PSI for "on car'' transport.
If the board is losing air pressure, not caused by colder temperatures, check the board for leaks, starting with the valves. A leaking valve is rare, but if you do find a leak, we can send you a replacement valve. To locate a leak, we recommend mixing soap and water in a spray bottle, spray around the valve. If you see bubbles forming, check your valve seating and base and be sure the valve insert is screwed tight. If you continue to have problems it’s probably time to order a new valve. Replacement of the whole valve can be done with a simple tool that comes with the replacement valve. If the board is losing air and the valves are good, it probably has a small puncture. Small punctures can be repaired easily and permanently. Spray around the board until air bubbles become visible and mark the position of the leak. If you do not find air bubbles, inflate the board to maximum air pressure and try to listen to find the leak, if you can narrow the area down, return with a spray bottle to identify the source of the leak.
Punctures less than 1/8” in size can be repaired simply without a patch. Deflate your board, then clean and dry the area to be repaired. Apply a small drop of glue to cover the puncture, and let it dry 12 hours.
If your board needs repair, use the patches in the repair kit and follow these steps:
- 1. Deflate the board completely, lay it flat and wait for it to dry.
- 2. Cut a patch that is 2 inches larger than the tear/rip all the way around.
- 3. Use alcohol to clean the repair area.
- 4. Apply three coats of adhesive to the patch and the board. Wait 5 minutes in between each coat.
- 5. Place the patch over the tear/rip. The adhesive will react quickly, so make sure the positioning is precise/accurate. Use the roller to ensure the patch lays flat and even.
- 6. Wait 24 hours before re-inflating the board.
- STEP 1: Unpack the box. Ensure there are no sharp objects on the ground, then unroll while paying attention to the way it was rolled up.
- STEP 2: To inflate, unscrew and remove the valve cap from the valve, located on the tail of the board. The valve has two positions. The valve must be in inflation position to inflate, meaning that air can only move through the valve in one direction, into the board. When the valve stem is in inflation position, the valve stem will stick up a little higher than in the deflate/two-way position. Push down on valve stem once to switch between positions.
- IMPORTANT NOTED: Always check if the valve is sealed completely, or using the VALVE WRENCH to slightly tighten up before inflate the board.
- STEP 3: Take the dual-action pump out and attach the hose to the pump handle for inflation. Make sure the hose is threaded onto the pump handle properly.
- STEP 4: Close and tighten up the switch tap to switching the pump from "Single Action" to "Dual Action" for quicker inflation of the board. In this position the pump pushes air through the hose during both the downward push and upward pull. And then, connect the pump hose to the board. Always make sure there is no sand or dirt in the end of your hose before connecting it to the valve on the board. Sand and dirt can cause the valve to stick/clog causing the board to lose air.
- STEP 6: If the pump does not seem to be inflating, and instead is sucking air out of the board, then reconnect the pump hose to the opposite port on the top of the pump handle.
- STEP 7: Pump up the board with up and down motion of the pump.
- STEP 8: Once the board is taking shape, and you begin to feel resistance from the pump, open and remove the switch tap to switching the pump from "Dual Action" to "Single Action." The switch is located at the top of the pump cylinder.
- STEP 9: Continue to pump the board to anywhere between 12- 15 PSI, with 15 PSI being maximum pressure. The Red text on the gauge dial is the PSI measurement.
- STEP 10: Assemble the paddle and adjust the paddle to the desired length using the information on the handle that contains user height and corresponding length options. Ensure that the pins of the adjustment are fully engaged before using.
- STEP 11: Attach the leash (Included) to the leash connection ring located on the rear of the board and next to the valve.
- STEP 12: The two side fins are permanently fixed on the board. Once the board is inflated, slide in long center fin into the slot on the bottom of the board and make sure to insert the fixed pin before use.
- STEP 13: Put on a coast guard approved flotation device, and inspect the environment for safe paddling conditions.
- STEP 14: Go and have fun on the water!